FAQ's
You have asked the questions so we have answered them!
Give Me Beauty Club Rewards Program
How do I collect points?
Every time you make a purchase you will receive 1 point for every £1 you spend!
More points can be collected in many exciting ways!
- Create an Account - 20 Points Earned
- Make 3 Purchases - 30 points
- Make 8 Points - 60 points
- Sign up for Text Marketing - 10 points
- Birthday reward - 15 Points
- Follow us on Instagram - 7 points
- Like us on Facebook - 7 points
- Follow us on Tik Tok - 7 point
- Leave us a Review on Site - 15 points
- Leave us a photo review - 15 points (This can be found through an email invite after purchase)
- Leave us a video review - 15 points (This can be found through an email invite after purchase)
How do I Redeem Points?
You must have an account in order to redeem your points rewards.
You must meet the minimum spend threshold to spend your points.
- Spend £25 - Redeem up to 100 points
- Spend £35 - Redeem up to 180 points
- Spend £43 - Redeem up to 200 points
- Spend £60 - Redeem up to 300 points
How do I Refer a Friend?
You can refer a friend through this link - They must not have an existing account.
What are the VIP Tiers?
We have 3 wonderful VIP Clubs, collect more more points, buy your favourite products and earn more and more amazing benefits!
Give Me Insider - Join
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1x Point Multipliers
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15 Birthday Points
Give Me Insider Pro - Spend £70 to unlock
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1.25x Point Multipliers
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50 Points Upon Entry
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100 Birthday Points
Give Me Insider VIP - Spend £140 to unlock
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1.5x Point Multipliers
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100 Points Upon Entry
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150 Birthday Points
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Exclusive Access to Sales & Promotions
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Access to Double Points During Promotions
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Exclusive Black Friday Extra Discount
How do access my points?
You can access your points in your Give Me Website account here
Is my Subscription and Website account the same thing?
No, they are two different accounts. If you have a subscription with us, you can access your subscription portal through the email confirmation sent to your inbox. Alternatively, you can contact our customer services team and they can send you a link to your portal.
Your website account (that will contain your points, order history and tracking) can be found on our website here. This does not contain any information regarding your subscription.
Haircare Range
Which hair range is best for me?
Sulphate Free & Silicone Free
This formula is suitable for all hair types, especially coloured, chemically treated hair and hair that can take sulphates and silicones.
Rich in Aloe Vera and coconut oil to deeply nourish and condition your hair.
Argan Oil & Coconut Oil
Suitable for all hair types, but if you have thick, dry, damaged hair, this formula will deeply nourish, repair and restore your hair, delivering a shiny salon finish.
Mango & Passion Fruit
This range is suitable for all hair types, especially thin, fine hair prone to greasiness because of its lightweight formula.
Rich in Mango Seed Oil, Passion Fruit extract, vitamin B5 & natural proteins to strengthen, soften dry brittle hair.
How do I use the Clarifying Scalp Scrub?
We recommend to apply a scoop of the scrub to wet hair. Spread evenly, allow it to foam and gently massage the scalp area. Rinse very well before applying your shampoo of choice.
How often should I use the Scalp Scrub?
Use once a week for a gentle detox and to eliminate product build up.
What are the benefits of using a Scalp Scrub?
If you are using any hair sprays, serums, styling products and oils you may notice that your regular shampoo struggles to lift up all the products buildup in one single wash. And do not forget that pollution and other environmental toxins can stay on our hair and skin all day, so adding a scalp scrub to your routine is essential. Our Scrub is also great if you suffer from flaky scalp and dandruff.
Gently massaging the scrub into your scalp can also stimulated your hair follicles which help the overall hair growth process.
How do I use the Heatless Curlers?
Step 1 - Make sure your hair is a little damp. section your hair in two evenly distributed parts and apply the rod the middle section and secure tightly with the claw clip
Step 2 - Start on one side and take a piece of hair from the front and begin to wrap around the rod. Then add to the existing strand and continue the process.
Step 3 - Once your halfway down the rod and have half of the hair section left, you then bring the whole of the back piece forward and you then wrap the two lots of hair in a criss cross motion.
Step 4 - Secure with a satin scrunchies, then begin the process again on the other side.
Step 5 - Take both sides of the rod and clip it into place at the top of the head. Remove the clip.
Step 6 - Leave in for a few hours or sleep overnight in the heatless curlers for maximum effect.
Coconut & Argan Oil Hair Mask / Mango & Passion Fruit Hair Mask
Can the hair mask be used on curly hair ?
Yes, the hair mask can be used on straight, curly, frizzy, wavy, permed & afro hair.
How do you use the hair mask?
Wash & shampoo hair as normal, towel dry your hair, then apply the hair mask, leave on for 10-15 minutes, then rinse out with water.
How often should you use the hair mask?
We advise using the hair mask at least once a week for the best results depending on the length and condition of hair.
How many uses are there in one hair mask?
There are on average 6-8 uses in each hair mask tube depending on condition, hair length & thickness.
How much is the hair mask?
The hair mask is retailed at £15, but it is currently on sale for £9, we often have a promotion running for a bundle of two hair masks!
Can I leave the hair mask in overnight?
We advise leaving the mask in for approx. 10-15 mins.
Can I use the hair mask on coloured hair?
Yes, the hair mask can be used on coloured and dyed hair. We recommend delaying the use of the hair mask newly coloured hair for the dye to settle.
Can I use the hair mask on bleached hair?
Yes, the hair mask is perfect for bleached hair as it is usually damaged and dry.
Can I use the hair mask on my extensions?
Yes you can, we have had lots of positive feedback from people using the mask on extensions.
How do I get the best results from the hair mask?
Apply to freshly towel dried, shampooed & conditioned hair, then apply the hair mask, leave for 10-15 minutes then rinse out.
Are your reviews on real people?
Yes, real customers review our products, we also have many positive comments under our advertisements.
Will I lose the hair mask results when I wash my hair again?
The hair mask is a deep conditioning treatment which improves damaged hair over time, regular use will keep the results for longer.
Can I use the hair mask on my thin fine hair?
Yes the hair mask is suitable for all hair types.
Can I use the hair mask on grey hair?
Yes, the hair mask can be used on grey hair.
Can I use the hair mask on short hair?
Yes the hair mask will work the same on short hair as it will on long hair.
I have a sensitive scalp, can I use the hair mask?
We advise to avoid applying the hair mask to the scalp if it is sensitive & only apply to the lengths of the hair - always do a patch test.
I have greasy hair is the hair mask suitable for me?
Yes, the hair mask can be applied to greasy hair, but we advise to just apply to the lengths and ends if you are prone to greasy hair.
Do you have any before & after pictures?
Yes, we have a reviews page on site.
Shampoo & Conditioner
How Often can I use them?
Our shampoo & conditioner can be used every hair wash day, whether that is daily or 1-2 times a week.
Heat Defence Spray
When do I use the heat defence spray?
A heat defence spray should be used before any type of heat styling, from blow-drying, straightening or curling. It protects up to 220° and even contains UV filters to help protect against sun damage. Apply 15 centimeters away from the head and make sure hair is dry when applying styling irons.
Hair Serum
What is the Hair Serum used for?
Infused with subtle blends of Coconut Oil & Argan Oil, The expertly formulated Hair Serum works to seal in moisture to smooth, tame & protect against humidity & frizz. - Apply a small amount to damp hair.
Hair Repair Cream
What is the Hair Repair Cream for?
Repair & restore dry, damaged ends with the Hair Repair Cream. Rich in Castor Oil, Argan Oil and vitamins B3 and B5. The creamy formula moisturises and bonds together split ends that can be caused as a result of over-styling & heat exposure. Can be used on both dry & wet hair.
Do I need to rinse out the Hair Repair Cream?
Not at all, it is a non-greasy leave in conditioning treatment.
Flexy Paddle Brush
How is the Flexy Paddle brush any different to other paddle brushes?
The Flexy Paddle Brush contours to the scalp whilst delicately massaging & stimulating the hair follicles and reviving blood circulation for a more pleasant brushing experience. With soft pin bristles & a loop designed back, the lightweight hairbrush gently detangles the hair without pulling or brushing out natural kinks or curls, preventing frizz & painful hair loss.
Our sensory friendly hair brush is Ideal for all hair types, dry or wet.
Blonde Shot
What does Purple Shampoo do?
It enhance and brightens blonde, white and natural grey hair. When using purple pigment on brassy, yellow tones it colour corrects your hair's hue restoring it to its former bright, cooler colour.
How to use Purple Shampoo?
Gently massage the purple shampoo into wet hair and leave for 1-5 minutes depending on your desired results. Rinse thoroughly and repeat if necessary.
How often are you supposed to use purple shampoo?
You can start by using it once a week.
Four Curls Range
Perfect for curly, kinky, coily and wavy hair. It also works great on coloured curls.
Rich in nourishing ingredients such as castor oil, shea butter, jojoba oil and coconut oil, the range deeply hydrates and repairs damaged curls caused by heat and chemical treatments.
In what order do I Use the curly full set? How do I use them all?
Step 1 - Start by shampooing your hair twice with our Four Curls Moisturising Shea Butter Shampoo. Use a small amount each time and work the product into wet hand before applying to your scalp.
Step 2 - After thoroughly rinsing the shampoo from your hair. Apply the conditioner to your wet hair and gently brush with the Curly Detangle Brush to distribute the product well and gently detangle your curls. Leave the conditioner to work its magic for a few minutes and rinse very well.
Step 3 - Apply a small amount of the Intense Hydration Leave In Conditioner to your curls. The amount used will depends on your hair type and curly type. If you have fine hair we recommend starting with a small amount and add on if needed. The formula is very creamy and a little goes a long way.
Step 4 - It’s time to define your curls with our Hydrating & Defining Hair Mousse. Shake the bottle well. Add a few pumps of mousse to the palm of your hands and gently apply to your curls and scrunch in an upward motion. Let your hair air dry or use a diffuser after apply a heat defence spray.
Step 5 - Seal the moisture with our Nourish Hair Oil. This oil can also be used as a scalp treatment. Apply a small to your scalp and gently massage the oil in with your fingers.
Use daily to reduce frizz and add shine to your curls.
How do I use the Four Curls Moisturising Mango Hair Butter?
Since the Mango Butter has a lighter weight formula we would recommend this for daily use as an additional source of nourishment and hydration for your hair in between washes. Apply a small amount of product to slightly damp hair gently distribute through your curls and brush through with our Curly Detangle Brush. Air dry or diffuse using a heat defence spray
What order do you use the Skincare products?
We would advise to begin your skincare with our detoxing Green Tea & Vitamin E Cleansing Balm, this will help to breakdown dirt, oils & makeup ready for a clean slate when applying your skincare products. Next, lightly press our purifying Retinol & Witch Hazel Face Toner into porous areas to help minimise pores, smooth texture and reduce inflammation. Follow with our super hydrating Retinol & Hyaluronic Acid Face Serum to help promote skin cell regeneration whilst plumping and firming fine lines & wrinkles. Our Avocado & Vitamin E Eye Cream helps to tighten the delicate area under the eye and restore restore moisture which leads to dark circles. Finally, finish with our anti-wrinkle Retinol & Niacinamide Day Cream to help moisturise, brighten & allow long lasting hydration all day long without the greasy residue.
Do you have to use all 5 Skincare products everyday?
As all skin is different, you can tailor your skincare to the preferences of your skin, you may want to use all 5 daily or apply & swap in interval days. However we would always advise to apply a cleansing balm, a moisturiser & an eye cream daily to prevent ageing process and retain hydration.
Is it suitable for Dry Skin?
Yes! With super-hydrating ingredients such a Hyaluronic Acid & Vitamin E. The Hyaluronic Acid acts as a moisture magnet to lock in water retention and restore skins natural elasticity. In addition, Vitamin E is a natural moisturiser that helps to repair skin damage caused by skin dehydration. Our Green Tea & Vitamin A Cleansing balm is ultra nourishing against regular cleansers to help feed you skin with moisturising nutrients for a healthy hydrated glow.
Is it suitable for Oily Skin?
Absolutely! Our skincare boasts powerful absorbing ingredients such as Niacinamide & Retinol to help regulate oil control without stripping the skins natural oil barrier and drying it out. All our products are lightweight and quick absorbing for a non - greasy yet hydrating daily application.
Is it good for Acne Prone Skin?
We have had great feedback from customers with acne-prone skin. With repairing ingredients such as Niacinamide to help repair the lip barrier, minimise the appearance of pores and regulates oil control which can lead to breakouts. Along with our skin calming Witch Hazel, helping to reduce irritation & inflammation & fighting inflamed acne. Whilst Retinol repairs damaged skin and naturally exfoliates for a smoother/ clearer complexion.
What is Retinol Used For?
- Reduces hyperpigmentation
- Smoothes uneven skin tone
- Brightens dull skin
- Anti-ageing
- Exfoliates Skin
- Regulates oil Control
What is Hyaluronic Acid Used For?
- Moisture Magnet
- Provides weightless moisture
- Smoothes fine lines and wrinkles
- Reduces fine lines & wrinkles
- Improves skins elasticity
- Aids skin cell regeneration
What is Niacinamide Used For?
- Minimises Pores
- Regulates Sebum production (which leads to blackheads)
- Repairs skins barrier
- Locks in moisture
- Regulates oil control
What is Vitamin E Used For?
- Natural Moisturiser
- Prevents UV damage
- Prevents radical damage
- Soothes inflammation
- Aids scar/ wound healing
What is Witch Hazel Used for?
- Tightens pores
- Reduces excess oil and acne
- Calms skin irritation
- Anti-inflammatory
Why is it important to layer your skincare?
Each product is specially developed to target different parts of the skin. The Cleanser is an anti-inflammatory balm that clears dirt & unclogs pores. The Toner helps to reduce pores & target blemishes. The Serum contains Retinol and Hyaluronic Acid which helps to reduce fine lines and wrinkles & brighten complexion - As this is a serum it quickly absorbs. The Day Cream is a lightweight whipped gel-like formula that hydrates without leaving any residue and finally, the eye cream is a lightweight cream that reduces inflammation around the eyes as it is a delicate area, and tightens any fine lines and wrinkles around where the skin is the thinnest.
We have recently added a new Vitamin C Cleanser and Serum duo and a Hyaluronic Acid Cleanser & Serum duo.
How do I incorporate the new skincare into my routine?
When it comes to your skincare routine we would always recommend to follow your own personal routine that will best suit your skin as all skin types and preferences can vary. Our new skincare duos can be used our OG 5 step range. Vitamin C is great to use morning and evening, however most people prefers to use during the AM. Same goes for Hyaluronic Acid, which is suitable for morning and evening use. So we recommend to try the products and switch up your routine to find out what your skin prefers. For best results you can alternate your skincare ingredients depending to your skincare needs. If you need a hydration boost when your skin is extra dry, try to incorporate more of the Hyaluronic Acid products and if you are after a brighter, glow y complexion switch to the Vitamin C duo.
Why Do I need Hyaluronic acid in Skincare?
Hyaluronic Acid is produced by our body daily to retain water, which helps to keep our skin hydrated and plump. The more we grow older, specifically from 30+, our body’s production of Hyaluronic Acids reduces by 1% per year. The loss of HA leads to dry skin texture, fine lines and the first signs of ageing.
That’s why adding Hyaluronic Acid to your skincare routine is so important, because it adds a boost of radiance and plumpness to your complexion.
It can be used morning and night. Some experts recommend using it twice a day for maximum results.
It is best applied to damp skin so that it easily absorbs into your skin.
Hyaluronic Acid can be used with Retinol. It’s used to minimise and prevent irritation often caused by retinoids.
Why Do I Need Vitamin C in My Skincare?
Experts always recommend the 2 ingredients that you cannot miss in your routine for long-lasting glory and youthful skin are Vitamin C & Retinol. Vitamin C is an antioxidant also known as ascorbic acid.
The use of Vitamin C is your skincare regime can help with a vast amount of skincare benefits:
- It help fight acne thanks to its anti-inflammatory properties
- It protects skin from everyday pollution, ultraviolet lights and free radicals that are often times the cause of ageing and skin cancer.
- It’s an anti-ageing ingredients. It helps increase your collagen production for firmer skin.
- It brightens your skin tone and reduces signs of acne scarring and hyperpigmentation
What Skincare Ingredients can I use/ not use together?
RETINOL
CAN:
- Niacinamide,
- Hyaluronic Acid,
- Vitamin C ( can be used together but if the combination causes irritation or excess dryness, experts advise to use Vitamin C in the morning and retinol at night),
- Salicylic Acid,
- Azelaic Acid,
- Peptides,
- Ceramides,
- Sunscreen
CAN'T:
- Alpha-Hydroxy Acids (AHAs),
- Benzoyl Peroxide
VITAMIN C
CAN:
- Vitamin E,
- Hyaluronic Acid,
- Ceramides,
- Peptides,
- Sunscreen,
- Niacinamide
CAN’T:
- Alpha-Hydroxy Acids (AHAs),
- Beta Hydroxy Acids (BHAs)
- Benzoyl Peroxide
HYALURONIC ACID
CAN:
- Vitamin C,
- Ceramides,
- Retinol,
- AHAs,
- BHAs,
- Niacinamide
Grapeseed Oil & Olive Oil Makeup Remover
How do I use the make up Remover?
Apply to dry skin & gently massage onto the face in a circular motion. Add water to emulsify into a milky cleanser: continue to massage makeup remover into the skin and rinse clean with water. Natural Mud Bubble Mask.
Why should I use a makeup remover instead of Makeup wipes?
1 makeup wipe can take up to 100 years to break down and therefore contribute to landfill pollution. By switching to our Makeup Remover & Reusable Eco Pad, you are saving the disposale of up to 700 makeup wipes a year!
In addition, makeup wipes contain alcohols and toxic chemicals that can dry out your skin and strip it of natural oils.
How often should I use the Bubble Mask?
We advise to use the bubble mask once a week depending on your skin type.
How many uses are there in the Bubble Mask tube?
There are 6-8 uses on average in one tube of bubble mask.
Lash Growth Elixir
How does the Lash Growth Elixir work?
Rich in rosemary oil, biotin, chamomile extract, centella asiatica extracts and tri-peptides, these ingredients work together to speed up the lash growing process
How long does it take to see results?
You can start seeing results from 3-4 weeks if you consistently use the Lash Growth Elixir morning and night.
How do I use the Lash Growth Elixir?
This should be the last step in your skincare routine. Apply in the morning and evening.
1. Morning: apply to clean, dry skin, before your makeup routine.
2. Evening: after you've washed your face and completed your skincare routine.
3. Apply serum gently to the upper and lower lash lines, at the root.
4. Repeat daily, decreasing to once daily after two months.
Does our Lash Growth Elixir contains any toxic or damaging ingredients?
No, our eyelash serum doesn't contain Prostaglandin or any ingredients that may derive from it. It is rich in rosemary oil, biotin, chamomile extract, centella asiatica extracts and tri-peptides.
Fake Tan Remover
Does the Fake Tan remover really work?
Yes, all traces of fake tan are exfoliated away with a soft foam, leaving you with a blank canvas to start again. Watch the video here.
Will the Fake Tan remover hurt my skin?
No it will not harm your skin, all ingredients are gentle on the skin, there are no harsh chemicals.
Does the Fake Tan remover smell of chemicals?
No, it has a very subtle Aloe Vera scent. It does not smell of chemicals.
Ethical Trading Standards
Are your products cruelty free?
Yes all of the products on the Give Me Cosmetics website are animal-cruelty free. Check out our blog.
How much is delivery?
UK Standard delivery is £3.99, international shipping varies depending on country.
How long does delivery take?
UK standard delivery takes 1-3 working days, international shipping takes between 7-10 days depending on the country. Please allow 7-10 working days to dispatch in busy periods.
Where is Give Me Cosmetics based?
Give Me Cosmetics are based in Liverpool, UK
Are Give Me Cosmetics Vegan?
We cannot claim that 100% of our products are Vegan Friendly - (The Ultimate Face Fix Sheet Mask & heat defence spray contains collagen which derives from Gelatine).
If your products are made in China does that mean you test on animals?
No, as we do not sell in China there is no legal requirement for the products to be tested on animals. Read our blog.
Klarna
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